My order was labeled "fraud" - what should I do?

Our fraud detection system mistakenly labels some orders as fraud if they meet certain criteria. Please send a ticket to [email protected] and we'll remove the fraud label.
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Do you have a network status page?

Yes! Status Page: status.lunarvps.com/    

How long does it take to setup account?

You will receive your VPS details instantly after payment.  (Some credit card orders are selected...

Can I upgrade or downgrade at any time?

Yes absolutely, you can do so. There is no extra fee for upgrading or downgrading to any other...

Where are your servers located?

Our servers are hosted in Evoswitch datacenter (Amsterdam, The Netherlands)

Is the uplink shared?

The uplink (2x 10Gbps) is shared amongst all clients. We guarantee 1Gbps connectivity at all times.

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