I created a subscription - why am I receiving unpaid invoice emails?

Our system sends out unpaid invoice emails a certain number of days in advance of your next payment due date. This function does not take subscriptions into account since subscriptions may sometimes fail. Please ignore these emails if you have a subscription. If your subscription fails, you will receive an overdue invoice email, at which point you should open a ticket to request assistance.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client...

Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

How do I upgrade or downgrade my service?

If you would like to upgrade or downgrade your service, we have a convenient process to do just...

Powered by WHMCompleteSolution