Artiklid
Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...
How can I tell which node my VPS is on?To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...
How do I cancel my service?If you would like to cancel a service or product, please do the following: Login to the Client...
How do I order more IPs?To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....
How do I upgrade or downgrade my service?If you would like to upgrade or downgrade your service, we have a convenient process to do just...
How does the Affiliate system work?We offer account credit for any VPS business you refer to us on a recurring basis. You must have...
How long does VPS setup take?Setup is instant upon receipt of payment unless we are out of stock. Please use accurate billing...
I created a subscription - why am I receiving unpaid invoice emails?Our system sends out unpaid invoice emails a certain number of days in advance of your next...
Refund PolicyWe offer a "No Questions Asked" Anytime money back guarantee with all our VPS plans. Your...
Uptime GuaranteeWe guarantee that your VPS will be online 99.9% of the time. Exceptions might include: Scheduled...
What payment methods do you accept?We accept payment through PayPal and below options 1) Paypal 2) Payza ( Alertpay) 3) Skrill (...
Where is my VPS information email?You should receive an email from us with your VPS information as soon as you pay. The only...
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